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Privacy Policy

Last updated: August 1, 2025

1. Introduction

Hello Bright Media (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at https://hellobright.com.br, contact us directly, or interact with us through third-party platforms including LinkedIn, Meta (Instagram and WhatsApp), and Google (YouTube).

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form or send us an enquiry
  • Contact us via email, WhatsApp, or social media
  • Request a proposal, quote, or service information
  • Subscribe to any communications we may offer

This information may include your name, email address, phone number, company name, and any message content you choose to share.

2.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring URL and exit pages
  • Device type and operating system

2.3 Information From Third-Party Platforms

If you interact with us through LinkedIn, Instagram, WhatsApp, or YouTube, those platforms may share certain information with us in accordance with their own privacy policies and your privacy settings on those platforms. We may receive public profile data, messages, or engagement metrics, depending on the platform and the permissions you have granted.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide requested services
  • Communicate with you about projects, proposals, and updates
  • Improve our website content and service offerings
  • Analyse usage patterns to enhance user experience
  • Comply with applicable legal obligations and enforce our Terms of Service
  • Manage our social media presence on LinkedIn, Instagram, WhatsApp, and YouTube

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Third-Party Platforms and APIs

Our services involve the use of third-party platforms. Each platform operates under its own terms and privacy practices:

4.1 LinkedIn

We use the LinkedIn platform for professional networking and business development. Our use of LinkedIn data is governed by the LinkedIn Privacy Policy and the LinkedIn User Agreement. We comply with the LinkedIn API Terms of Use and do not use LinkedIn data for purposes prohibited by LinkedIn.

4.2 Meta (Instagram and WhatsApp)

We use Instagram for content publishing and audience engagement, and WhatsApp for client communication. Our use of these platforms is governed by the Meta Privacy Policy and the respective platform terms of service. We comply with the Meta Platform Terms and Developer Policies. We do not store WhatsApp messages beyond what is necessary to respond to your enquiries.

4.3 Google and YouTube

We may use Google APIs and YouTube services in connection with our work. Our use of these services is governed by the Google Privacy Policy and the YouTube Terms of Service. Where we access data through Google APIs, we comply with the Google API Services User Data Policy, including the Limited Use requirements.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality and analyse traffic. You may control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the website.

We do not use cookies for cross-site behavioural advertising or to build individual user profiles for sale.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact and enquiry data is generally retained for up to 24 months after the last interaction, unless a longer retention period is required.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your personal data
  • The right to object to or restrict processing
  • The right to data portability (where technically feasible)
  • The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details in Section 11 below.

9. Children's Privacy

Our services are not directed to individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us at:

Hello Bright Media

Email: contato@hellobright.com.br

WhatsApp: +5511991551442

Website: https://hellobright.com.br